Florian von Wangenheim named new Co-Editor of Journal of Service Research

We are delighted to announce that Florian von Wangenheim has been appointed as the new Co-Editor of the Journal of Service Research (JSR), a publication renowned for its significant impact in the fields of Service and Marketing, where it ranks 1st and within the top five, respectively.

In his new role, Florian will work closely with Co-Editors Clay Voorhees and Martin Wetzels, bringing his extensive expertise in service technologies and customer interaction to the forefront of the journal's editorial direction. His deep understanding of the intersection between technology and marketing, coupled with his commitment to rigorous research, aligns perfectly with JSR's mission to advance the frontiers of service research.

Florian's prior contributions to JSR have been noteworthy, featuring a range of publications that have influenced both academic discourse and industry practices. His work is characterized by its relevance to contemporary challenges in the service sector and its insightful exploration of technology's role in shaping customer experiences.

This new position offers Florian an expanded platform to influence the future of service research. His leadership and vision are expected to guide JSR's continued success and contribution to the field. We look forward to the innovative ideas and contributions he will bring to JSR and the broader academic community.