PhD Positions on the Application of Generative AI in Customer Service

Dive into the forefront of technological innovation with our PhD positions in Generative AI.

Leveraging our strong foundation in generative AI research, we are excited to delve into the dynamic interplay between generative chatbots and human service agents at the Chair of Technology Marketing. This initiative is set to assess their impacts on customer satisfaction and communication strategies, inviting passionate PhD candidates to join us in pioneering studies that blend theoretical insights with practical applications.
With the chair's extensive track record in Data Science and Chatbots, complemented by recent investments in GPU infrastructure, we offer a fertile ground for impactful research. If you're driven to explore this cutting-edge area, we eagerly await your application.

Please refer to our job portal for more information: Job portal

JavaScript has been disabled in your browser